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o.hughes

o.hughes

o.hughes: #9,871 of 174,379

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#231 of 5,341 - Women's Down Jackets

Use your real name to add some legitimacy to your content. Real names mean real community, and real community means real knowledge. Gear Gurus who use their real names get bumped up 1.5x for each contribution - you deserve the credit. For more info check out the Help Center.

This is how you compare to all the other Gear Gurus on Backcountry.com. You earn one point for each list / review / question / answer / gear photo / comments / votes you contribute. You gain an extra point every time someone gives one of your contributions a thumbs up, but you lose a point for every thumbs down. Bonus: if you use your real name, your point total increases by 1.5x—you deserve credit for putting your neck on the line to make this community better. For more info, check out the Help Center.

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This is how you compare to the other Gear Gurus within a group of products. You earn one point for each of your list / reviews / questions / answers / photos / comments / votes. You gain an extra point every time someone gives one of your contributions a thumbs up (killer), but you lose a point for every thumbs down (filler). Bonus: if you use your real name, your point total increases by 1.5x-you deserve credit for putting your neck on the line to make this community better. For more info, check out the Help Center.

Amazing Customer Service!

Canada Goose Chilliwack Down Bomber Jacket - Women's

Rating for this product: 5 November 26, 2011

I live in Toronto Canada and after spending days and days going store to store, and calling ALL over the country, I came across backcountry through nextag.com. Luckily, they had one blue topaz in size small left, however I came across the problem of not being able to get it shipping to Canada. I spoke with one of their employee's who was more than helpful and followed up with me by calling me back as I did need to figure a way to get it to Canada. They were also able to put the jacket on hold for around a week while I sorted out the shipping details. Luckily, I found a UPS store that accepts packages just over the boarder from Niagara Falls, and drove to pick up the jacket.

It is very hard to find company's that will go out of their way to make a customer happy, however backcountry did just that! They have amazing customer service!

Helpful Votes: 0 Yes

2 Comments

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				<div class="question_date"><p>${display_date}</p></div>
				<div class="question_text"><p>${body}</p></div>
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					Helpful Votes:
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                    {if user.id == viewing_user_id}
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                        <span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_question_submit_onclick(this, '${question_id}');"><a href="#" onclick="return false;" rel="nofollow">Delete This</a></span>
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					{else}
						<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
					{/if}
					<a href="${pdp_qanda_url}" rel="nofollow">Read all Q&A about this product ></a></p>
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<form class="provide_answer_form solicit_expanded" name="provide_answer" method="post" enctype="multipart/form-data" action="https://www.backcountry.com/store/content_upload/answer/${association}/${question_id}.html?answer_id=${answer_id}">
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        <input type="hidden" name="question_id" value="${question_id}" />
        <input type="hidden" name="answer_id" value="${answer_id}" />
        <input type="hidden" name="answer_edit" value="1" />
        <input type="hidden" name="from_profile" value="1" />
        <h3>Impart your wisdom.</h3>
        <div class="error_message"></div>
        <div class="textarea_container">
        <textarea name="answer_content" onkeyup="BCNTRY.wall.user_contributions.answer_content_onkeyup(this.form)" onfocus="BCNTRY.wall.user_contributions.answer_content_onfocus(this.form)">${content}</textarea>
        </div>
        <input type="image" src="http://content.backcountry.com/images/bcs/buttons/answer_it.gif" alt="Submit Answer" class="answer_it_button" />
        <span class="answer_chars"></span>
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{if answer.display == 'inactive'}
        <div class="answer">
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            {if messaging.answer}<div class="qanda_answer confirmation">${messaging.answer}</div>{/if}
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			<div class="content_image">
				<h3>
					<a href="${qanda_link}">Answer to: <span>"${title}"</span></a>
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			{/if}
			</div> 
			<div class="content_right">
				<h4>
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						<a href="${pdp_url}">${product_title}</a>
				    {else}
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				<div class="answer_date"><p>${answer.date}</p></div>
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					<span class="helpful">${answer.helpful_count} Yes</span>
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                </p>
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					{else}
						<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
					{/if}
					<a href="${pdp_qanda_url}" rel="nofollow">Read all Q&A about this product ></a></p>
				{else}
					<p class="sold_out">Sold Out</p>
			    {/if}
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				<div class="review_text"><p>${body}</p></div>
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				<p class="helpfulness">
					Helpful Votes:
					<span class="helpful">${helpful_count} Yes</span>
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				<p class="review_options">
					{if user.id == viewing_user_id}
       	              	<span class="improve_link" onclick="window.location='${edit_review_link}';">
       	       		       	<a href="#" onclick="return false;" rel="nofollow">Tweak This</a>
	       	       	       </span>
     						<span class="edit_img_link" onclick="BCNTRY.wall.user_contributions.inactivate_review_submit_onclick(this, ${review_id})">
					   		<a href="#" onclick="return false;" rel="nofollow">Delete Review</a>
						</span>
					{/if}
				</p>
                </form>
				{if product_active}
					{if product_status == 'toos'}
						<p><a href="${pdp_url}" rel="nofollow">Temporarily Out of Stock -- View Product Details ></a><br/>
					{elseif product_status == 'poos'}
						<p><a href="${pdp_url}" rel="nofollow">Permanently Out of Stock -- View Product Details ></a><br/>
					{else}
						<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
					{/if}
					<a href="${pdp_review_url}" rel="nofollow">Read all Reviews about this product</a></p>
				{else}
					<p class="sold_out">Sold Out</p>
				{/if}
				<div class="clearb"></div>
		</form>
	{/if}

<div class="cpi" id="cpi_${id}">
		${url_small_html}
		<div class="cpi_right">
			<h3>
				<a href="${ucp_link}">${title}</a>
			</h3>
			<h4>
				{if product_active}
					<a href="${pdp_url}">${product_title}</a>
				{else}
					${product_title}
				{/if}
			</h4>
			<p>${display_date}</p>
			<p>${description}</p>
			<p class="helpfulness">
				Helpful Votes:
				<span class="helpful">${helpful_count} Yes</span>
			</p>
			{if owned_by_current_user}
				<p class="image_options">
					<span class="edit_img_link" onclick="window.location='${edit_link}';"><a href="#" onclick="return false;" rel="nofollow">Tweak This</a></span>
					<span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_cpi_submit_onclick(this, '${id}');"><a href="#" onclick="return false;" rel="nofollow">Delete Photo</a></span>
				</p>
			{/if}

{if product_active}
				{if product_status == 'toos'}
					<p><a href="${pdp_url}" rel="nofollow">Temporarily Out of Stock -- View Product Details ></a><br/>
				{elseif product_status == 'poos'}
					<p><a href="${pdp_url}" rel="nofollow">Permanently Out of Stock -- View Product Details ></a><br/>
				{else}
					<p><a href="${pdp_url}" rel="nofollow">View Product Details ></a><br/>
				{/if}
				<a href="${pdp_cpi_url}" rel="nofollow">See all photos for this product ></a></p>
			{else}
				<p class="sold_out">Sold Out</p>
			{/if}
		</div>
		<div class="clearb"></div>
	</div>

<div class="video" id="video_${id}">
		<div class="video_item">
			<h3>
				<a href="${ucp_link}">${title}</a>
			</h3>
			<h4>
				{if product_active}
					<a href="${pdp_url}">${product_title}</a>
				{else}
					${product_title}
				{/if}
			</h4>
			<p>${display_date}</p>
			<p>${description}</p>
			
			{if video_type == 'youtube'}
			<object width="425" height="355" type="application/x-shockwave-flash" data="http://www.youtube.com/v/${video_id}&hl=en&rel=0">
				<param value="never" name="allowScriptAccess"/>
				<param value="internal" name="allowNetworking"/>
				<param value="http://www.youtube.com/v/${video_id}&hl=en&rel=0" name="movie"/>
				<param value="transparent" name="wmode"/>
			</object>
			{/if}
			{if video_type == 'vimeo'}
				<iframe src="http://player.vimeo.com/video/${video_id}" width="425" height="355" frameborder="0"></iframe>
			{/if}
			
			<p class="helpfulness">
				Helpful Votes:
				<span class="helpful">${helpful_count} Yes</span>
			</p>
			{if owned_by_current_user}
				<p class="video_options">
					<span class="edit_vid_link" onclick="window.location='${edit_link}';"><a href="#" onclick="return false;" rel="nofollow">Tweak This</a></span>
					<span class="delete_link" onclick="BCNTRY.wall.user_contributions.inactivate_video_submit_onclick(this, '${id}');"><a href="#" onclick="return false;" rel="nofollow">Delete Video</a></span>
				</p>
			{/if}

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o.hughes

o.hughes: #9,871 of 174,379

1 Reviews:

0 Questions:

0 Answers:

0 Photos:

0 Videos:

0 Comments:

0 Wishlists:

0 Field Tests:

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Amazing Customer Service!

Canada Goose Chilliwack Down Bomber Jacket - Women's

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