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Jon in DC

Jon in DC: #4,190 of 92,549

1 Reviews:

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5 Yes | 0 No

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2 Answers:

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Answer to: "Does the small size come with a should pad?"

Timbuk2 Classic Messenger Bag

November 27, 2008

The tech specs say, "Shoulder Strap: Yes" Tech specs say that...BUT DO NOT BE FOOLED. Call them up and have someone yank it from the store room. SMALLS DO NOT COME WITH STRAPS!

Helpful Votes: 0 Yes | 0 No

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Answer to: "Are the pictures ever going to be changed to reflect the true"

Timbuk2 Classic Messenger Bag

November 27, 2008

Correct - these are the same exact pics as Timbuk2's website...Timbuk2 also misadvertises on their website too. If you call them or email them they state that the pics show the bag detail (for all sizes) but the shoulder straps do not come with the X-SMALL or SMALL.

Helpful Votes: 0 Yes | 0 No

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Do not trust the photo

Timbuk2 Classic Messenger Bag

Rating for this product: 2 November 9, 2008

Ok, first of all, Backcountry.com has the best customer service on the Net. With that said they will always make things right even if you are disappointed.

So after ordering this bag 3 times and getting a bag that is not what is shown in the photo or confirmed via the phone or chat service they went above and beyond and accepted all the refunds per their guarantee. The problem is the photos show the bag with a shoulder strap pad which it does not come with and the tabs are not what are show either...they are the long reflective tabs that can be disconnected (but do not look very professional unless you are a bike messenger, which I am not). I really wanted the bag in the photo in size small but that seems to be a pipe dream at the moment. Do not totally blame Backcountry.com though....Timbuk2 is out of touch with its stock photos not to mention its inventory in general - the bags are also now made in China (as with everything else sold in the States these days). If you buy this bag in any color in size small or X-Small expecting a shoulder pad strap...expect to shell out $10-$15 extra when you have to ORDER it seperately either from Backcountry.com or Timbuk2.

Backcountry.com....what happened to changing your photos???????????????? That was supposed to happen more than 3 weeks ago...but alas the photos still are reflective of what you are NOT selling - so expect many more frustrated buyers.

Helpful Votes: 5 Yes | 0 No

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Jon in DC

Jon in DC: #4,190 of 92,549

1 Reviews:

0 Questions:

2 Answers:

0 Photos:

0 Comments:

0 Gearlists:

Something wrong with this profile?

Rankings

Answer to: "Does the small size come with a should pad?"

Timbuk2 Classic Messenger Bag

Answer to: "Are the pictures ever going to be changed to reflect the true"

Timbuk2 Classic Messenger Bag

Do not trust the photo

Timbuk2 Classic Messenger Bag