zacp350533

zacp350533

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zacp350533

zacp350533 wrote a review of on January 18, 2013

Terrible lock
1 5

Familiarity: I've put it through the wringer

I purchased not one, but TWO of these locks - one for my wife and one for me. I chose this lock because it was small and could easily fit in my pocket without being cumbersome. And it had the Burton name associated with it (I wrongly assumed this would equate to quality). And it was available in the ski shop when I was purchasing skis.

I wish I had taken the time to research it first and read the public reviews on this lock. Had I done that I would have chosen another brand. I've seen dozens of bad reviews stating that the lock became "stuck" in the locked position and scissors/wire cutters were necessary to remove it. On THAT ALONE I would have walked away from this lock.

My main issue with this lock is that THE NUMBERS WORE OFF. They didn't just wear off on one lock; they wore off on BOTH locks. This is after only 2 years. The lock is no longer functional if one cannot read the numbers.

Burton refused to help me out even though I sent them pictures showing the defect.

Stay away from Burton.

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