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o.hughes

o.hughes

o.hughes

o.hughes wrote a review of on November 26, 2011

5 5

I live in Toronto Canada and after spending days and days going store to store, and calling ALL over the country, I came across backcountry through nextag.com. Luckily, they had one blue topaz in size small left, however I came across the problem of not being able to get it shipping to Canada. I spoke with one of their employee's who was more than helpful and followed up with me by calling me back as I did need to figure a way to get it to Canada. They were also able to put the jacket on hold for around a week while I sorted out the shipping details. Luckily, I found a UPS store that accepts packages just over the boarder from Niagara Falls, and drove to pick up the jacket.

It is very hard to find company's that will go out of their way to make a customer happy, however backcountry did just that! They have amazing customer service!

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