dnsp630542

dnsp630542

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dnsp630542

dnsp630542 wrote a review of on September 2, 2013

1 5

Familiarity: I returned this product before using it

I recently bought a set of whips are for my 2002 Honda Civic. The sales person at Backcountry failed to inform me that I would need the Mighty Mount Clips too. So I called back and ordered the clips. Again the sales person failed to tell me that the clips would not work with my Yakima Raptor bike carrier to where the bikes could ride going forward on the car. I had to send them back and order the universal mounts to make it work right. This delayed me using my roof rack for almost five weeks. I have not been pleased with advice received from Backcountry.

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dnsp630542

dnsp630542 posted an image about on August 28, 2013

On my 2002 4-door Honda Civic

They were easy to put on but the person I talked to on the phone failed to tell me that I needed to also purchase the mounting clips. When I got my clips they would not work unless I wanted the bikes to ride backwards which I did not so I had to send them back and purchase the universal mount clips at a higher price. now that is finished I like the mount. I have the raptor mount and tray. Just got held up over three weeks for lack of knowledge on behalf of the customer service person not knowing what they were doing.

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