I work on a backcountry trail crew. Finding a pack for work has been a real challenge, since we carry 35-40 pounds of gear. Side pockets are a must, to access small tools and the radio. I've been using this pack for about three weeks, and so far so good. It's comfortable, even with weird loads and a twenty pound chainsaw over my left shoulder. The suspension is very adjustable, and the load stays close to my back--not much flopping around. The built-in rain cover has already come in handy. Packs used daily for work last about two seasons, but this one is so well-made that I hope it will go a little longer.
And the yellow fabric flower attached to the pack is an ultra-feminine touch. None of the boys mess with my stuff.