I ordered the Tubbs Xpedition showshoes to replace old wooden ones I have used for over 30 years.
My first pair of modern shoes and all I can say is that I love them. The bindings are sturdy built and easy to get into and out of, and the fabric and outter frame are of good quality.
I bought the 30" shoe and at 6 feet and 238 pounds these shoes keep me up and on top of the snow very well. I have used them on groomed trails and also blazing new trails in deep snow and they perform wonderfully. I highly recommend this shoe.
As far as backcountry.com their customer service is fantastic. My new shoes arrived within 4 days of me ordering them, and later on when I saw the price was reduced I called and they immediatley issued me a credit for the difference. Now that is customer service.
It is this kind of good quality product, and great customer service that will keep me coming back to Tubbs, and Backcountry.com.