Christina M.wrote a review of The North Face Metropolis Parka - Women's on January 28, 2013
Familiarity: I've put it through the wringer
I love this coat! I am a Chicago commuter with a walk to my office from Union Station, and this coat blocks out that wicked wind and cold so well. Thanks for the great prices and unbeatable customer service, BC! My first coat order had a broken zipper, but cs sent me a free UPS shipping label, and once they saw it had been activated, they sent me a replacement coat -- didn't have to wait for their receipt and stock (like most online stores), which can take weeks.