Mike Nelson wrote an answer about Mavic Crossmax SLR 29in Wheelset - 2014 on September 29, 2014
Mavic wants repairs to be performed by authorized dealers, so they put some limits on us sending out replacement parts. Your quickest fix would probably be to find a Mavic Dealer in your area. If that does not work out, please get in touch with us. We will get you set up with a fix.