You can send it to North Face and they will repair it for you.
Love this jacket. I got it in peridot and the color is awesome! Fits very well and is hour glass shaped and longer than other jackets I tried before purchasing this one.
I actually ordered two of these because I couldn't decide on what color. I order the Sea Foam Green and the Jewel Blue. I really liked the blue color as the green was a little too light. However, I sent both jackets back as I did not like the fit. I ordered an extra small and it was very short and wide fitting. I ended up sticking with the Marmot PreCip jacket which fits a lot better and it a little longer than the North Face. It has more of an hourglass shape. The North Face was made well and very light weight, but for a small framed person like me, it didn't fit well at all.