Kevin Swrote a review of Vans Encore Snowboard Boot on October 3, 2006
I purchased these boots brand new around December of '05, rode them probably 30 to 35 days that season. The BOA knob fell off sometime during one trip, went to the store to buy another one, the tech guy saw that the leather holding the steel lace to the left and right boot was tearing off and it he said that it was obviously a manufacturer defect. After hundreds of unreturned calls and e-mails to Vans I have to buy another boot this season. I'll never buy Vans again.