I have owned two Kelty backpacks and used them for many years. I use this Redwing for day-hiking, work, and travel. The backpack size is good for day-to-day. I have used it as a carry-on with international airlines with no issue. It has many well placed pockets on the top and side and the zippers are very quality "jam-resistant" if that makes sense. I have had the pack fully loaded where the pouches were bulging at the seams and the zippers were still strong and smooth. Inside the main compartment there is an insulated bladder pouch for hydration and it is also the perfect size for a laptop and holds my old 15" dinosour of a laptop comfortably. The top flap zips all the way down so you can open the entire backpack and get to things at the bottom of the pack without unpacking everything. The side pockets also have slits between them and the main body. This allows you to put large water bottles or trekking poles into the mesh side pockets with no trouble and they will stick out the top of the pack. the outside front pocket is an "admin" pocket that really was the selling feature for me. It organizes your tablet, notbook, pens, compass, or anything else you want stashed properly. It has a fleece lined pouch for your cell phone/ipod and a key ring. My iPad with a large protective case fits perfectly. To top it off it has 4x compression straps to suck everything in close.
The shoulder straps are basic but comfotable. Kelty does not tend to break ground with crazy space age suspension systems but their tried and true designs is why I keep coming back to their packs. The hip belt is sufficient for the sized pack and tucks away into the lumbar padding when not wanted. There is a plastic sheet style frame that is removable if you want to roll the pack small. Kelty gives you a solid product at a reasonable price and you won't be dissapointed.