Jake Norton wrote a question about Arc'teryx Arrakis 40 Backpack - 2440-2624cu in on January 11, 2013
I ordered this pack from Moosejaw.com last week and was very disappointed to find it had the same defect as R. Biser had in 2010--the hip belt rotates, but not beyond horizontal on one side. It was the Tall version, and I think that might have something to do with it. That was over 2 years after his review, however, and it turns out there is still bad stock (it's quite possible this is only Moosejaw's problem... I've been noticing lately they have a lot of old or random stock from last years model)
I have a trip in only a few weeks and I can't afford to keep ordering faulty packs and sending them back because I have no way to ask the warehouse crew to check this before they send it out with the 100s of other orders they perform. Has Backcountry.com done a recursive check of their Tall inventory to make sure they have no more defective packs?