C Koz

C Koz

C Koz's Passions

Hiking & Camping
C Koz

C Koz wrote a review of on July 7, 2009

1 5

Do not buy this if you expect it to last more than one season. It was great the first season--oh by the way, we used it for only two weeks during the season. One of the poles cracked during the second season and we sent it back for a replacement. Instead, Kelty 'fixed' the pole rather than replacing it. Imagine our surprise this year when we arrived at the beach and discovered that the pole was now about 6" longer than the others, making the tent unusable. We called Kelty to get a replacement pole and were told that they were out of stock and also, that they could not take my name and call me when the new poles arrive--they don't do back orders. Extremely poor customer service and product!

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