AnthonyKwrote a review of Mountain Hardwear Jalapeno Glove on March 2, 2015
Familiarity: I've put it through the wringer
I wrote a 5-Star review of this glove last winter (I don't know where it is on this site, it shows up on my profile, but not the item description) and I stand by everything I wrote back then. It was a GREAT glove- very warm, very comfortable, very waterproof.
Until the inside tore. Both gloves in the same spot on the same day. I sent them to Mountain Hardwear for warranty repair and it was a giant headache to deal with them. It took a long time to complete the process (Two months) and that was after many e-mails and several phone calls (including un-returned voicemails requiring more calls and e-mails) to ask for status updates. I finally got a refund check, but I still need a pair of gloves.
As long as you don't need customer service, you can try these gloves. I'm taking off one star for the tear, and two stars for the poor customer service.