Abbott151857715 wrote an answer about The North Face Ingrid Backpack - Women's - 1460cu in on April 1, 2009
I posted the original comment about the sleeve not being padded. It is not. Ignore what most websites say about the laptop sleeve! Like I said, my friend HAS this daypack and there is no padding in the sleeve itself, just on the back panel of the pack. I have a North Face Recon pack which has a nicely designed, padded laptop sleeve (standard on the larger daypacks) but the Ingrid lacks this.