Rack is easy to slide into the hitch and does fit in there a little loosely, but the threaded bolt holds it in well. Adds about 15 seconds to the installation time. A little difficult to get the bikes on the rack because of the anti-sway cradles; again adds about 10 seconds to getting the bikes on...

But my beef is with the make of the cradles themselves. What is with the hard plastic? I scratched my brand new bike in 3 places (the 2 top-tube cradles and the seat-tube anti-sway cradle) using this rack. The straps are rubber and stretch, which is good because I am forced to put a shop-rag between the bike and the cradle to prevent further scratching...

Get the comparable Thule, the cradles are rubber(they also fit a bigger diameter tube), so your bike wont get scratched up.

I received this bike rack, opened the box, and had it on the car in about ten minutes. It's really strong and worked perfectly!

The carrier is a good addition. I did have a problem mounting it to my 2004 4Runner. The 2" mount fits perfectly with the exception of 1" that sticks through into the spare tire. I had to re-engineer the mount to fit so my spare tire could stay in place.

The only problem with the bighorn is that it is attached to the hitch with a threaded bolt. This is time consuming the put on, and often the bolt shakes itself loose when driving on rough dirt roads. Yakima did make the threaded receiver removable but depending on the exact size of your hitch using a standard hitch pin makes the rack too shaky. Other than that, it is the easiest and cheapest way to get four bikes on your car. It is super fast to load and unload bikes. I would highly recommend buying the lock system with this rack.

The Bighorn has filled my expectations. The only complaint that I really have is that it is loose in my hitch. Not sure if that is the Bighorns fault or Toyota’s fault, but nonetheless, I am pleased.

You guys went out of their way to fix a problem with delivery. You rock! But now that I've had it...wishing I went with a different option on a rack. Not sure if the problem is the rack or the hitch but either the hitch is too short...or the rack is too long. Had to use a metal grinder to make it fit. not that it fits (length wise)...it still wiggles side to side a bit more than I think is safe. Guess i'll have to use straps to secure it....

For the money spent this rack does exactly what I would want. Nothing fancy to it, just a rack to hold 4 bikes and take you wherever your mood takes you. It only took minutes to assemble and once again backcountry.com got it to me within 48 hours of ordering. For a GREAT rack I suggest the BigHorn 4.

The rack was easy to install and the swing down feature is nice to have. It's easy to get into the back of my Durango. I was a little worried about that before buying the rack. You guys were great. Lowest price and free shipping that arrived very, very quickly. I appreciate that. Will look to you guys in the future for other purchases.

This is my first trailer hitch rack. Easy to assemble. This rack is certainly made for adult male bikes. I was able to get my two young daughters' bikes and one of their friend's bike onto the rack with some puzzle-solving adjustments. Over-all happy with the rack. I would get it again.

I have some custom painted Electra bikes and took them to Florida this Memorial day. The rack is very sturdy, but gettin 4 bikes on without damaging or scratching them is impossible for me. I noticed that when you put them in the support clips that they would slip a little and even when I spaced them out I would stop to get gas and they had slid together. I have an idea that I am wanting to work on to remedy this problem. It is a little loose in the hitch as well.