Hello again, Angus.
I was by no means being sarcastic. I am not a regular on-line questioner or blogger, but small courtesies leave a large impression in a modern world of pluralized manners. So your response was very much appreciated. I noticed that someone thought otherwise, both about my original question and about your original response, having given a thumbs down to both of them. Wonder why.
Anyway, I plan simply to contact the store by phone and see what might come of an appeal on behalf of a 6 year-old certificate claim. I hope for the best, but expect otherwise.
Cheers to you,
Victor
Portland, OR

Thank you, Angus! In itself, as a response so promptly made and thoughtfully sent, I continue to be grateful for and inspired by Backcountry and the community that supports it.

My troubles with this Gear Certificate remain (for reasons I'll mention), but I wanted to mention that I made a purchase anyway, and regardless of the fate of a certificate I have only myself to blame for its datedness, I will continue to be a strong advocate of the Backcountry enterprise.

The paper Gear Certificate issued in 2003 has an "Authorized Gear Guru" signature on it, in real ink, (name of Guru: Gilbert) and because my brother was never in Utah, I conclude that the certificate must have been sent to him in the mail - perhaps before the e-certificates became a common practice. The certificate measures about 3.75in high x 8.5in. wide, and has the logo of a mountain peak in the background, stretching the width of the card.

But besides the 5-digit code, there is no further information.

I have a paper gift certificate that is quite old...a gift from my brother for my birthday in 2003. While the gift certificate states that it will not expire, and while there is a 5-digit code stamped on the front, I do not know how or indeed if it can be redeemed via your on-line store.

I received great help from one of your staff with whom I "chatted" on-line. At the end of that conversation, I had convinced both him and myself that I had mistaken "The Backcountry Store" with Backcountry, given that the certificate listed the following website: "www.backcountrystore.com."

But when, subsequently, I searched on-line for "The Backcountry Store," every search directed me to your store. And for further confirmation, I checked other details on my paper certificate: and indeed, the telephone number and location matched up exactly with yours.

This leaves me wondering what to do with this "Gear Certificate"? And ultimately can it be redeemed?

Can I use a backcountry gift certificate for steepandcheap or tramdock?

Can a gift certificate be spread out over several purchases?

Example: If I had a $500 gift certificate, could I make five separate $100 purchases?

hi,
i purchased a $200 gift certificate for my son-in-law for christmas 2008. my daughter deleted the email from back country that gave him the information about his certificate and the pass word he was supposed to use to access it. can this information be sent again, or is he just out of luck and out a $200 gift certificate?
thank you,
cynthia

If I purchase a gift certificate on Backcoutry.com can it be used at backcountryoutlet.com?

anyone can answer this one... I purchased a gift certificate and I want to forward it from my acct to her email... how do I do this so she can use the cert..???

Do you have long sleeve men's shirts

Can you add more ca$h money to an existing gift certificate ? If not then how many certificates can you use towards one purchase ?

If I order a give certificate today, how long will it be before the email with the certificate shows up in the receipient's email box?..

I want to order a $75 gift cert but that is not one of the options. How can I do that?

seeking balance on current gift card?

works at whiskeymilitia.com?

can i return a gift certificate?

Can I use a discount code to purchase a gift certificate? It's "Backcountry Branded Gear", right?

I want my gift card delivered by email. Why does it say package gift card and ask for recipient's home address?

Works on steepandcheap.com as well, right?

Works on backcountryoutlet.com as well, right?