Lowe Alpine Fall Line 35 Backpack - 2100cu in - 2008 BCS

Hay Bryan....E.M.A

Ok, obviously that is manufacturer defect, also 1 year through BC. Did you send to BC? NO. What I am getting at is it is ONLY manufacturer defect, not wear and tear aka. user abuse. Man, if you sent it back, why ask, through the vendor it is...what is written in the product description is for the retailer. Hey have fun with your "lifetime warranty pack".

Bryan - Where does it say "Manufacturer Warranty: 1 Year " on the Lowe Alpine website - Where does BC.Com get "Manufacturer Warranty: 1 Year "
I have had to send a pack back to Lowe Alpine with a busted zipper - they sent me a brand knew one - no questions asked - And yes i had the pack for at least 2 or more years. And as far as REI and OR........ "LIFETIME"

Read the second part of the response. It is at the discretion of the dealer, BC.com, to say how long they will honor that. After that it is left up to Lowe Alpine itself...you would have to deal with them. Plus, if you read that to begin with, and believed it, why the question?!

It is not like REI...Lowe Alpine has a policy like OR. Good luck!

"Lowe Alpine Guarantees all of its products against defects in materials and workmanship for the life of the product".

Where does it say lifetime? It only says warrantied against manufacturer defects,

"The warranty does not cover damage caused by accidents or misuse, nor does it cover the natural breakdown of materials which occur over extended use and time. (e.g. zipper failure or fabric abrasion)."

This is not lifetime.

"If it is defective, you have certain statutory rights with the store who sold the product to you."

And this quote confirms that it is at the discretion of the retailer.

It does not. The Hose just clips to the strap.

The Fall Line 35 specs on the Lowe Alpine site say it fits a range of 16 to 21 inch torso lengths. This is achieved by adjusting the length of the shoulder straps, effectively lengthening or shortening the torso lenght of the pack. While your 21 inch torso is at the extreme of the range, this pack should fit you just fine. I've used this particular pack for backcountry skiing and it is a great pack.