perfect for what it is
I love this thing. Forget the hate here. People, this little pack is exactly what Arc'teryx designed and marketed it to be, a supremely well designed and constructed minimalist briefcase/laptop case for your back. I went to Backcountry's showroom and tried out like a dozen other possibilities and nothing came close. If you want a backpack with all your stuff crammed into one space that will ruin files, legal pads, and paperbacks in one trip to the office--not to mention tear up your work clothes with a tangle of needless buckles, hooks, and whatnot--there are plenty of cheaper options. But for carrying books, notebooks, laptop, and files, this thing can't be beat: the stiff structure keeps work stuff in line and protected, the straps are strong, secure, and extremely comfortable. I've managed to cram five fat books, my macbook, and three binders into it, along with wallet, phone, ipod, keys, and sunglasses, and I could still carry it comfortably by one strap over my shoulder without ruining my suit. This is as good at what it does as everything else Arc'teryx makes: if you need a briefcase for your back, this baby is it.