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Gear Review

2 5

Torn Already and It's Brand New

  • Gender: Female
  • Familiarity: I've used it once or twice and have initial impressions

I wore my new jacket on a field trip to take students to a leadership conference. One of the kids remarked on the way back that down was coming out of my arm. Sure enough there was a tear on the arm!

No wonder it's so light. The fabric is thin and not rip stop! I had already tossed the receipt and package so had to get the cleaners to patch it up.

Responded on

Elisa, you don't need the receipt or original package with Backcountry and Patagonia. Either would help you replace it or refund your $. Did it look like it got sliced when the box was opened possibly?

Responded on

when in the back country I only use as a layer under a shell coat if anything at all can snag it. back country has an impeccable return policy - no problem returning if purchased from b/c