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Gear Review

1 5

Terrible Chinese junk, not Coal standard

  • Gender: Male
  • Familiarity: I've used it several times

I have rocked several Coal Frena classics in the past and have considered myself a Coal customer. The Frena's stood up to some incredible winters overseas and were really great hats, I still have them and wear them. I'm a fan of Coal.

THIS HAT, however, is a piece of crap. I'd try to be more descriptive, but I don't know how. It lasted one week before massive holes appeared on the top of the hat and the stitches running down the side started ripping apart.

No, I wasn't climbing with it, or wearing it on the mountain, or doing anything. I was just wearing it. It lasted one week and literally fell apart. I sent Coal pictures, a description, etc. Coal refused to send me a different type of hat for free unless I paid the price difference between the new hat and the Frena Light. They have basically lost me as a customer, not that it's a big deal as I buy a Coal hat once every two years.

Stay away from this piece of junk - buy the regular Frena or buy something from another brand.

Attached is a picture of the hat after two or three days of wear around a city.

Terrible Chinese junk, not Coal standard
Responded on

BUMMER jak4372247! looks like you may have gotten a faulty seam.hat. i have this same hat and have worn it for 3 years now, with no issue. super sorry to see this! did you contact Coal or Dogfunk for a return/replacement?

Responded on

Yes, Coal told me they would replace it with another Frena Light. I told them I did not want another Frena Light but would accept another style of hat, to which they responded that I would have to pay the minimal price difference ($2-3) between this hat and any other - upon which they promptly lost me as a customer forever.

Also, it wasn't just that one seam - holes sprouted all over the top of it.

Responded on

"If your gear fails, at anytime, we will also issue a full credit. No questions asked." <-straight from the dogfunk return policy. DF is the beesneez.