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Gear Review

3 5

Slightly Disappointed

Just got the bag yesterday and so far I am a little disappointed. Overall the bag looks great. It has high loft (except collar and draft tube) and great foot box. However, I believe I may have been given an old inventory item or returned bag. Tags are dirty with 2006 date and there is a smell to the bag that seems to be that of an old bag or a slight mildew and there was no stuff sack. I am very disappointed in the draft collar and draft tube along zipper, both of which are flat but may be due to long storage. Bag shape is semi roomy in shoulder with plenty of room in footbox, but hip space is snug in comparison to other Marmot bags (previously owned sawtooth). I will be spending a day cleaning at laundrymat with downwash. If loft in draft/collar tube does not return and if smell remains, then I will be returning.

Responded on

Just received new bag from BackCountry. Customer Service reps were fantastic. I do not remember all of their names, but they were all helpful. They sent me my replacement bag, which looks fresh and new. The previous bag must have been a returned bag, because my new bag is clean with more loft then the first. This included the neck and zipper draft tubes that have more loft in this newer bag. Big Thanks to the reps for help me out.

Responded on

I just got a sleeping bag with the same conditions. Tags dated 2006, no stuff bag and weird smell. Unfortunately I am in a hurry and in another country so I have no time to return it. My Bolivia expedition is going to start in two weeks.
I’d like to hear from BC what they can do fix that problem.

Please does anyone know if such old bag dated 2006 keeps all properties?

Very disappointed