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Gear Review

3 5

Skier Hunter from PA

  • Familiarity: I returned this product before using it

First, Backcountry has great customer service and the best return policy. Unfortunately, I have to return this down "sweater". I tried this jacket on in a local ski shop but they only had one color. So, I ordered it from BC. When it came and I tried it on, it didn't fit right even though it was the same size as the one I tried on. Upon closer inspection, this Patagonia from BC was made in Vietnam while the one in the ski store that fit me was made in China. Where the Patagonia label was sewn on was even different. The one made in China is a five star; the one made in Vietnam is a three star. The one made in China was slimmer in the midsection. It did not bunch or give me the pot belly look. Dear Decision Maker at Patagonia, pay attention to QUALITY CONTROL!

Responded on

poor consistency in sizing is a main indicator of quality problems in manufacturing. It's never: great but the size was off; it's poorly constructed resulting in false shape and size. I see this as a prevalent issue.