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Gear Review

3 5

Not as advertised

This a great package and quite adequate for anyone venturing into the sidecountry, or backcountry (you may want to substitute a larger pack for backcountry, particularly for layers, blanket, crampons, etc..). My problem is the description clearly says you get the Mammut Pulse beacon, but the package actually came withe the more basic Mammut Element beacon. When I contacted about the mistake, they told me it was an error in the description and I could return it if not happy. No offer to reconcile my disappointment or inconvenience in any way. It also put me in a bind for the weekend as I had used 2day shipping for a reason. I have bought many things at BC over the years. I will be purchasing my beacon somewhere else....

Responded on

That sucks, I would have thought that backcountry would go the extra step to satisfy their customers especially if it is their fault.