I purchased two pair, one for my 1st grader, one pair for my 4th grader. Both my girls are gentle with their shoes. Within 1 month my 4th graders right shoe (heel plate/support) was buckled over and would correct itself. I phoned NF directly and they said that they would replace the shoe but only with one of the same kind. Then preceded to tell be they were conveniently all out of her size. No refund, was offered. Will NEVER BUY ANOTHER NF PRODUCT AGAIN!!!
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