Gear Review

5 5

Great rope, backed up by a great company

A few weeks ago I posted a question about how my blue Mammut Tusk had gotten very stiff and seemed to retain an unusual amount of dirt. I was dissatisfied, and sent an email off to Mammut with my specific complaints; they immediately recognized it as a very rare issue that caused excess stiffness but was not a safety concern. After a few emails with their reps, I sent in the affected rope, and was provided with a replacement.

The replacement is everything you'd want from a quality rope. I am very impressed with the quality of the rope, more so however with the responsiveness of Mammut to their customers.