I bought the Argon 85 in 2010 but an injury prevented its use until a few weeks ago. When assembling my gear, I noticed the hip belt had not been shipped with the pack. I called Osprey and they immediately shipped me a hip belt, and they covered the shipping cost for a two-day delivery. Unbelievably great customer service!. And as stated by others, the pack performed great...comfortable and well organized.
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