Great design, but didn't hold up...
I loved this bag, especially the unzippable lie-flat compartment for my laptop, which meant that I did not have to remove the laptop when passing through airport security. The problem: I went through 2 bags (both returned to REI) because the handle started to come unattached from the bag. In the case of the 2nd bag, this happened after about 5 days of using the bag around town and 1 week abroad, where I didn't even use it on a daily basis. I was very disappointed with the quality of the bag, especially given my previous experience with several Timbuk2 messenger bags.