Great customer service and product
- Gender: Male
- Familiarity: I've used it once or twice and have initial impressions
I bought the Vista tent a couple of years ago. I finally purchased the ground cloth a few weeks ago and immediately used it on a camp out. In fact, I didn't even bring the tent. Just used the ground cloth, poles, and rain fly. The ground cloth is color coded just like the rain fly and I clipped the two together in seconds. I slept great and seriously wonder if I'll ever take my tent out again, unless bugs are a major problem.
In addition, I noticed my rain fly had some mildew on it. Yes, I did the unforgivable and forgot to let it dry after the most recent outing. I called Black Diamond for some advice and they weren't too knowledgeable Then I called backcountry.com. The rep told me about the Nikwax system and even offered to send it free shipping since I had just ordered this ground cloth and a sleeping bag recently. Great service. Diffidently a big fan of the company.