Great Product and Service....
The cap is from North Face and no doubt it's a good investment to make, this is my 3rd North Face Beanie, I lost 2 of them before. Due to poor diet and Cold winds I had Bell's Palsy couple of years back and since then my head and ear's are the most important part which needs to be covered. (not to mention a good diet too :-))
So this time I bought 2 of these caps and quite happy with the quality of the cap.
Also I had paid a little extra for early delivery and due to problems with courier company it got delayed by couple of days, Backcountry people refunded my entire Delivery charge and that's a Good Customer service.