These are not the Chacos you bought five years ago. Chaco sold out in 2009 to Wolverine World Wide and moved manufacturing to China. The quality is no longer there and worse the customer service is absolutely gone. I had a simple quality issue and was completely blown off. I had three pairs of the made in Colorado shoes but would not buy another junk Chinese made shoe. I could actually accept the realities of difficult times and lower quality but I cant accept poor customer service. I recommend you consider another brand and spread the word.