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Gear Review

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Backcountry lame bait and switch

In the e-mail they send

50% Off
Newport H2 Sandal

When you click to by you get the $49.95 price

KEEN Newport H2 Sandal - Kids'
Available Colors / Styles
More Images No More Images

Black/Stone Gray
Bronze Green Print

Responded on

Hey Guys,

There was some issue with that add. The Crocus color pictured in that add should have been $25. It is now at that price. If you see something like that in future give us a call or chat and we can take care of that price for you.

Responded on

SALE 50% OFF! KEEN Newport H2 Sandal - Kids'

Yep, on the Crocus. That is true enough.

But, I'm really not impressed with this dubious and somewhat deceptive business practice of advertising a sale only to find out the 'sale' does not apply to the majority of shoes, but rather exclusively to one singled-out color. I find this insulting and in poor taste, and reflective of a business model that attempts to fool or mislead the customer. If one shoe is on sale, then state that clearly and honestly. If this practice continues you will lose a customer in me, as I find this offensive and quite unnecessary. I think Backcountry is underestimating the intelligence of its customer base.