We've had this tent for more than ten years and have suffered some of the frustrations of the other reviewers. Initially the tent was difficult to set up because of the tightness of the pole fit inside the tent. This has gotten easier to do or I've gotten use to doing it. Almost all of our pole holders have fallen off but I just contacted BD about it and they are going to fix them under warrantee. The few times I've had to cantact BD on warrantee issues, they have been prompt, and professional about getting the item fixed. The zippers are also giving us difficulty but probably will just require the slides being replaced but BD doesn't do the zippers but my local shoe repair guy does.
Overall, I'm very happy with the tent and would get another. The toddtex fabric is great and has stayed waterproof. I have had to reseal the seams (ALL the seams) several times but as long as the seal is good, the tent stays dry in prolonged rains.