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Gear Question

The pack squeaks.

I just got the pack and...

Posted on

The pack squeaks.

I just got the pack and ordered another one just to make sure it's not a defect. Does anyone else have this problem?

Whenever you bend or push against the suspension with your back, you can hear the material rub against the metal frame. Quite annoying. Will give it another shot before I post a review.

Responded on

Update: I guess it was a defect with that specific unit. BC sent me another one, and this time, there is no squeak with the suspension. Thanks BC! Their customer service is unrivaled!

Responded on

Agree with Osprey's customer service - they rock.

As a note for other shoppers - mine has 0 squeaks. You can purchase without worry - this is a great pack!