Gear Question

My frames broke and I sent them into Native,...

Posted on

My frames broke and I sent them into Native, they were lifetime warranty, out of production now.. The replacement glasses state a 1 yr warranty in the ads, Will my lifetime warranty be honored in the future?

Responded on

I have broken my frames twice while skiing. Most recently a month ago (previously in March 2010). Native has been absolutely terrific on my Lifetime Warranty claims. The warranty process is all electronic from their website including the $30.00 handling fee. My lenses were no longer in production so they upgraded mine and sent an extra set with a different tint. They also sent a soft cloth bag and a hardcase. I checked on the web and retail for this package is $139.00. Native has really impressed me with their no hassle warranty claim process.