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Gear Question

I received this stove less than two weeks...

rmc5617097

Member since 
Posted on

I received this stove less than two weeks ago and test drive it. The "ON" "OFF" feature on the pump doesn't work. I bent the tube away from the body and the "OFF" mark on the pump, yet it continues to roar. What else could be the problem?

Guy Geva

Member since 
Responded on

It need to work! send e.mail to "Optimus"

rmc5617097

Member since 
Responded on

I was hesitant to email "Optimus" because of a previous discussion about a problem with another stove, but I did it anyway, and I haven't received an answer yet. The discussion I was referring was that the customer rep from Katadyn Optimus haven't even read the users manual on that particular stove! There's no way he'd understand.