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Gear Question

Hi, I just got my carrier and am happy to...

Hi, I just got my carrier and am happy to say my baby likes it! This is the first carrier he hasn't cried in. But here's the problem: it kills my upper back! I'm 5'4" so I have the lumbar set pretty high. It feels like none of the weight is on my hips though, which I would expect from any sort of backpack, as it's the most safe for your back. All the weight is pulling on my shoulders and upper back. Any recommendations on how to adjust it to make it more comfortable?

Responded on

Dominica - it sounds like you might have the torso adjustment set to short so instead of hte weight going to your hips it is on your shoulders. Try dropping it to the next adjustment setting down and let us know if that helps.