Gear Question

Are returns accepted?

Posted on

Are returns accepted?

Responded on

Backcountry's return policy is unparalleled in the industry. If you're ever unhappy with it, send it back, and they'll take care of you.

Responded on

Backcountry.com return policy is awesome, and there is no 30 day restriction. You can return anytime... Here's the info from their help pages:

"Not stoked on your gear? Looking to return it or make an exchange? No problem, we have an Unlimited Return Policy: we guarantee complete satisfaction and an unlimited lifetime warranty. If at any time -- now, next month, in 30 years -- you're not 100% satisfied, send your gear back for a full refund. No questions asked."